Delete your account
CEDRA works without an account. If you created a CEDRA Cloud account to back up and sync your setup, you can delete it at any time, from inside the app or by writing to us.
In the app (immediate)
- Open Settings.
- Go to Cedra Cloud.
- Tap Delete account and confirm.
Deletion happens straight away. When the app confirms it, your account and everything stored with it are already gone from our servers.
By email
If you no longer have the app installed, email hello@cedraplayer.com from the address you signed up with, asking us to delete your account. We complete these requests within 30 days and confirm by reply.
What gets deleted
- Your account and sign-in identity (your email address).
- Everything you synced: profiles, favourites, folders, category order, and selected settings.
- Your registered device list and session records.
- Your subscription-status mirror.
None of this is recoverable afterwards, and no backup copy is retained.
What is not affected
- The app keeps working. Deleting the account does not uninstall or limit CEDRA.
- Your providers and library stay on your device. They were never stored in the cloud in the first place.
- Your subscription. Purchases are held by Google Play, not by us. To cancel a subscription, use Google Play, and to request a refund, contact Google Play support.
Questions
Email hello@cedraplayer.com. Our privacy policy describes everything we store and why.